ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine recordkeeping requirements

1.1 Identify and document core business, supporting activities, resources, and business and social context using observation and consultation

1.2 Determine security and access requirements for business or records system content from analysis of organisation’s activities

1.3 Analyse business documentation to determine organisational reporting and accountability requirements

1.4 Identify organisational functions and activities for which records must be kept, from analysis of business and context documentation

1.5 Determine nature, detail, and format of records (content and metadata) for each organisational function and activity from analysis of the business and its context

2. Devise an appropriate recordkeeping system

2.1 Determine metadata needed to store, locate and retrieve records in a business or records system

2.2 Select size of business or records system appropriate to scale and nature of business operations

2.3 Select technological requirements of business or records systems appropriate to scale and nature of business operations

2.4 Select cost structure for business or records systems appropriate to scale, nature, and organisational cash flow requirements

2.5 Ensure maintenance, disposal and updating requirements of business or records system conform to scale, nature, and culture of the organisation

2.6 Select business or records system suited to projected growth of the organisation

3. Develop business rules and procedures to support operations

3.1 Develop rules for incorporating individual records and records capture information into the business or records system

3.2 Develop rules for deciding and recording retention periods and appropriate disposal actions for records

3.3 Develop and document procedures for the use of the system

3.4 Provide system users with training or instructions in the use of the business or records system, appropriate to the culture and scale of the organisation

Skill

Performance

Criteria

Description

Reading

1.1-1.5, 2.1, 2.5

Evaluates and interprets information from a range of relevant sources and identifies relevant and key information

Writing

1.1, 3.1, 3.2, 3.3, 3.4

Creates documents to convey information and instructions using language and format appropriate to text and audience

Oral Communication

1.1, 3.4

Uses active listening and questioning techniques to confirm and clarify information

Communicates using words and non-verbal features appropriate to the audience and context

Numeracy

1.1, 1.4, 2.4, 3.2

Interprets, compares and contrasts numerical data to determine needs

Uses numerical systems associated with record storage systems

Navigate the world of work

1.3, 3.3

Uses understanding of organisational and legislative requirements in planning an appropriate recordkeeping system

Interact with others

1.1, 3.4

Actively identifies the requirements of important communication exchanges, selecting appropriate channels, format and content to suit purpose and audience

Get the work done

1.1-1.5, 2.1-2.6, 3.4

Sequences and schedules tasks required to achieve outcomes and manages relevant communication

Gathers, analyses and evaluates information to decide on system requirements

Considers purpose, needs and limitations when selecting digital devices and applications

Uses digital systems and tools to complete routine tasks